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Frequently Asked Questions

Once your order has been placed, you will automatically receive an order confirmation email at the address you provided during checkout. If you haven’t received it within a few minutes:

  • Please check your spam or junk folder.
  • Make sure you entered the correct email address.
  • If you still can’t find it, contact our support team at support@thesadboyexperiment.com, and we’ll be happy to help.

Delivery times depend on the type of item you ordered:

  • Pre-order items usually ship within 3 to 5 weeks after purchase.
  • In-stock items are typically processed and shipped within 2 to 5 business days.

If your pre-order is delayed, we’ll notify you by email and keep you updated. You can always contact us atsupport@thesadboyexperiment.comfor the latest info on your order.